Bearbrook Retirement Residence

Regarding the Covid 19 pandemic, Mrs. Wilson’s family thanks the staff at Bearbrook for taking such good care of the residents. Your precautions and brave staff clearly saved lives. As close as one kilometre and as far away as Australia, her isolation weighed heavily on her children, grandchildren and great grandchildren. You did a fabulous job keeping the residents engaged with their families via videos, pictures and virtual meetings.

My wife Eddie had hip replacement surgery on April 8 at the Ottawa General Hospital; she had to leave the day following her operation for a respite home we had booked on Merivale Avenue. Unfortunately, that home was neither equipped nor staffed to accommodate someone undergoing recovery immediately subsequent to the operation. At 7am, I took my wife from that home to a place I knew well in Blackburn Hamlet - Bearbrook Retirement Residence. We had no booking or reservation, they had no clue that my wife and I were to show up and beg for a room. I pulled up to the front door and went to the front desk, the General Manager I had known from years ago when I was a client of this place welcomed me and asked what I was doing here. I explained the situation and he was more than eager to help. He said they would give us a one bedroom apartment. He asked the nursing staff to help my wife out of the car and into the residence, there was no hanging about. The nursing staff could not have been m...

My mother has been living here for over two years. She is very happy. The staff to resident ratio is very good. This place is small enough that the staff get to know all the residents. Food is pretty good. Staff turnover seems to be very low. Staff is pleasant.